Integration & API

//Integration & API
Integration & API 2017-11-02T16:47:55+00:00

Integrate SpecTronics VoIP with your Business Software

What’s possible?

Our API system is very flexible and enables you to easily integrate your Hosted VoIP system with your existing systems. Here are some common examples we’re often asked about:

  • Click-to-Dial/Click-to-Call directly from inside your existing database or CRM
  • Incoming Call Handling to route callers directly to their account manager
  • PIN Verification to identify callers before connecting them to a premium support service
Salesforce Logo
Salesforce Integration to enable click to dial on contacts. Advanced users can also configure screen-pops.
Zoho LogoZoho CRM Integration to enable click to dial on contacts. Advanced users can also configure screen-pops.
Autotask Logo
Autotask Integration – we provide a free extension for Autotask customers which enables click to dial on tickets and contacts. Find out more.

 

Can we integrate our application with SpecTronics VoIP?

Of course! If we don’t already have an integration available, we can help your developers to understand and implement our API. You can download our API overview documentation using the following links. If you need to know more, just get in touch.

Incoming Call AGI Documentation

Outgoing Call API Documentation