SMB IT Support Packages in Wimbledon

Get your business running faster with an efficient and affordable IT package from SpecTronics. From cybersecurity to communication strategies, we’ll help you get the most out of your IT solutions.

IT Support Package Details

For most businesses, time is precious. When an IT problem occurs, you may need to turn to your manager or track down a technician to help – taking time away. Productivity can suffer and frustration can mount. That’s where we come in. SpecTronics can manage your IT systems adeptly and with zero-hassle.

We operate throughout Wimbledon and South West London. We’ll assist your business and get it back on track quickly should an issue arise. Our SMB IT support packages include break/fix support, 24/7 system, anti-virus monitoring, data backup and server support. SpecTronics will help you keep your business running smoothly with tailored IT solutions.

Startup Package

Affordable IT support is vital for any Startup or micro business. This package is not only cost-effective but it also provides trusted cover that’ll help grow your business. It comes with unlimited email support and an 8 business-hour response time.

Business Package

This package supplies the same great benefits of our Business Plus package just without the onsite support. You get full access to our London based IT help desk ensuring maximum up-time for your business. This package gives you unlimited email and telephone support with a 4 business-hour response time.

Business Plus

If you want a comprehensive support package, choose our Business Plus package. It’s a full-service package with additional benefits with add value to your IT Support contract. It comes with a guaranteed 2 business-hour response time, 24/7 unlimited email, telephone and onsite support.

Find Out More

Startup Business Business Plus
Included Support
Email Support Unlimited Unlimited Unlimited
Telephone Support Unlimited Unlimited
On-Site Support Unlimited*
Response Times (SLA) Startup Business Business Plus
8 Business Hour Response ✔
4 Business Hour Response ✔
2 Business Hour Response ✔
Maintenance Startup Business Business Plus
Antivirus/Security Software ✔ ✔ ✔
Antivirus Monitoring ✔ ✔
24/7 Systems Monitoring ✔ ✔
Server Support ✔ ✔
Patch Management ✔
Equipment Health Monitoring ✔
Annual Hardware Maintenance ✔
Account Administration Startup Business Business Plus
Software Licence Administration ✔ ✔ ✔
Exclusive Hardware Discounts ✔ ✔
Vendor And Third Party Management ✔ ✔
Project Discounts ✔
Quarterly Reviews ✔
Dedicated Account Manager ✔
IT Strategy Advice ✔
Additional Services Startup Business Business Plus
Website Hosting   £ ✔ ✔
Cloud Back Up   £ £ ✔
Equipment Installation/Moves   £ £ £
Email Solutions   £ £ £
Telecoms Solutions (Inc. Voip, Broadband)   £ £ £
Cloud Solutions   £ £ £
Web Design   £ £ £

For more information on our SMB IT support packages, call us on 03333444110.