Get your business running faster with an efficient and affordable IT package from SpecTronics. From cybersecurity to communication strategies, we’ll help you get the most out of your IT solutions.
IT Support Package Details
For most businesses, time is precious. When an IT problem occurs, you may need to turn to your manager or track down a technician to help – taking time away. Productivity can suffer and frustration can mount. That’s where we come in. SpecTronics can manage your IT systems adeptly and with zero-hassle.
We operate throughout Wimbledon and South West London. We’ll assist your business and get it back on track quickly should an issue arise. Our SMB IT support packages include break/fix support, 24/7 system, anti-virus monitoring, data backup and server support. SpecTronics will help you keep your business running smoothly with tailored IT solutions.
This package supplies the same great benefits of our Business Plus package just without the onsite support. You get full access to our London based IT help desk ensuring maximum up-time for your business. This package gives you unlimited email and telephone support with a 4 business-hour response time.
If you want a comprehensive support package, choose our Business Plus package. It’s a full-service package with additional benefits which add value to your IT Support contract. It comes with a guaranteed 2 business-hour response time, unlimited email, telephone and onsite support. On top of that, we’ll have a quarterly review and give IT strategy advice to help keep your business growing.
Find Out More
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|Response Times (SLA)||Business||Business Plus|
|8 Business Hour Response|
|4 Business Hour Response|
|2 Business Hour Response|
|24/7 Systems Monitoring|
|Equipment Health Monitoring|
|Annual Hardware Maintenance|
|Account Administration||Business||Business Plus|
|Software Licence Administration|
|Exclusive Hardware Discounts|
|Vendor And Third Party Management|
|Dedicated Account Manager|
|IT Strategy Advice|
|Additional Services||Business||Business Plus|
|Cloud Back Up||£|
|Telecoms Solutions (Inc. Voip, Broadband)||£||£|